A bot is a software program that operates on the internet. A chat bot is an Artificial intelligence(AI) software that can simulate a conversation (or a chat). A robot is an autonomous machine capable of sensing its environment, carrying out computations to make decisions,and performing actions in the real world. This is posted on October 10
The power of chat bots is not lost on the business world. Intelligent bots help users accomplish specific tasks by identifying user intent from text or voice conversations using artificial intelligence. This is posted on September 09.
we currently live in an always-on digital world where the ligts are never dim. Consumers expect the brands and companies will predict and also meet their needs in real time.that is why marketers must understand the importance of customer engagement. This is posted on August 08.